Demo preview. Provided “as is,” not intended for production use. Demo. Not for production use.
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Atlas.
Service desk pricing

Good service.
A clear price.

One service desk. A plan for every stage of your team.
Try Pro free for 14 days. No credit card required.

Free viewer seats No card to start Keep your data

Starter

For a small team getting requests under control.

$0no subscription fee
Start free trial

Up to 3 billable team members

  • Free viewers, on every plan
  • Complete service desk essentials
  • Keep working after your trial
  • 1,500 API requests per minute
Your 14-day trial starts here

Pro

For a growing service desk with more people and moving parts.

0per agent / month
Start free trial

Up to 50 billable team members

  • Free viewers, on every plan
  • Complete service desk essentials
  • More capacity for a growing team
  • 6,000 API requests per minute

Enterprise

For larger teams that need room to keep growing.

$25per agent / month
Talk about your team

No billable seat limit

  • Free viewers, on every plan
  • Complete service desk essentials
  • Capacity for larger operations
  • 20,000 API requests per minute

Prices in USD, before taxes. Owners, admins and agents count as billable seats. AI requires a configured provider; provider charges are separate.
Paid subscriptions are opening soon. Start your free trial and continue on Starter, with no automatic charge.

The essentials are always included

A complete home
for your service team.

Choose your plan around team size and capacity. The everyday tools your team depends on come with every plan.

Ticket conversations

Replies, internal notes and attachments in one thread.

Team queues

Department queues, ownership and visibility controls.

Shared knowledge

Runbooks that keep the steps your team can use again.

A view of the work

Dashboards, saved views and filters for the requests that matter.

Workspace controls

Member roles, account settings and session management.

Optional AI

Connect your provider for private investigations and reviewed proposals.

Bring existing tickets with JSON import. Export workspace records and attachments when you need them.

A price you can work with

Your team.
Your monthly total.

Choose a plan and the number of people handling requests. Owners and admins also count as billable members. Viewers stay free.

Let’s talk about your team
Estimated monthly total$50

Prices in USD, before tax. AI provider charges are separate.

Try Atlas free
A few good questions

Clarity from
the start.

What happens after the free trial?

New workspaces get 14 days of Pro without a credit card. If you don’t subscribe, your workspace moves to Starter. Your existing tickets and members stay in place; adding billable members is subject to the Starter limit.

Does everyone on my team need a paid seat?

Owners, admins and agents count toward billable seats. Viewers are free. Starter supports up to three billable members, Pro up to 50, and Enterprise has no billable seat cap.

Can we use Atlas without AI?

Yes. Creating, assigning, replying to and resolving tickets works without AI. Optional AI features use your configured model provider and keep proposed customer replies under human review.

Can we bring our existing tickets?

Workspace administrators can import tickets from a JSON file, preview the records and avoid duplicates when importing the same file again. You can also start with sample tickets to explore your workspace.

Can we export our data?

Workspace owners can export workspace records and attachments as a ZIP file from settings. Owners can also delete a workspace after handling active billing and confirming the workspace identifier.

Make room for better service

Your next request
deserves a better home.

Start your free trial

14 days of Pro. No credit card required.